Privacy Policy

Last Updated: 18 Jul 2025

At Ivaira, your privacy is as important to us as the quality of our jewelry. This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

  • Personal Information: Name, phone number, email, and shipping address.

  • Order Details: Purchase history, payment method (we do not store card details).

  • Communication Preferences: Chat interactions, form submissions, and consultation bookings.

2. How We Use Your Information

  • To process and deliver your orders.

  • To provide customer support and respond to inquiries.

  • To improve your shopping experience and personalize our recommendations.

  • To send updates on new collections, offers, and promotions if you opt-in to our mailing list.

3. Sharing Your Information

  • We do not sell your personal data.

  • Your data may be shared with trusted third parties such as payment gateways, courier partners, or CRM platforms, strictly for fulfilling services on our behalf.

4. Data Security

We implement industry-standard encryption and security practices to protect your data. Access to personal information is restricted to authorized personnel only.

5. Your Rights

  • You may request to review, update, or delete your personal data at any time.

  • You may unsubscribe from our marketing communications using the link provided in our emails.

6. Cookies & Analytics

Our website may use cookies to enhance user experience and collect anonymous analytics data. You can manage cookie preferences via your browser settings.

7. Contact Us

For any privacy-related queries or data access requests, please contact us