frequently asked questions
Are lab-grown diamonds real diamonds?
- Yes! Lab-grown diamonds have the same physical, chemical, and optical properties as mined diamonds. They are IGI & SGL-certified for authenticity and brilliance.
How are lab-grown diamonds different from natural diamonds?
The only difference is their origin—lab-grown diamonds are ethically created in controlled environments, while natural diamonds are mined from the earth. Both are identical in appearance and quality.
Are lab-grown diamonds more affordable?
Yes! Lab-grown diamonds offer exceptional brilliance at a fraction of the cost of mined diamonds, making luxury more accessible.
What is Ivaira’s buy-back policy?
We offer an 80% cash buy-back guarantee, ensuring long-term value for your purchase.
Can I exchange my jewelry?
Yes! We provide a 100% exchange value on all purchases, allowing you to upgrade or modify your jewelry anytime.
How do I initiate a buy-back or exchange?
Simply contact our team via WhatsApp, phone, or visit our showroom to begin the process.
Can I create a custom jewelry piece?
Absolutely! Our experts work with you to design a tailor-made piece that reflects your style. Book a consultation to get started.
How can I check the price of a product?
Since our pieces are unique, pricing varies. Contact us for an instant quote or book a consultation for personalized assistance.
Do you offer home sample deliveries?
Yes! Enjoy a seamless shopping experience with our home trial service, available in select locations.
What payment methods do you accept?
We accept credit/debit cards, bank transfers, UPI, and EMI options for your convenience.
Are there any ongoing offers or discounts?
Yes! Keep an eye on our exclusive promotions and special pricing offers. Contact us to learn more.
Do Ivaira diamonds come with certification?
Yes! All our solitaires are IGI-certified, and our jewelry is SGL-certified, guaranteeing authenticity and quality.
Is there a warranty on Ivaira jewelry?
Yes! We offer a warranty on craftsmanship to ensure every piece meets our highest standards.
How do I care for my Ivaira jewelry?
We recommend regular cleaning with a soft cloth and mild soap to maintain brilliance. For deep cleaning, visit us.